Communication Tools

There are two ways within BYU Learning Suite to send communications to class participants:

  1. Email:  You can use the email feature to send email messages to class participants. These messages are not stored in BYU Learning Suite. Email messages are sent by proxy recipients and are blind carbon copied (Bcc) thus users cannot reply to other message recipients nor see who they are; however, they can reply to email and it will be sent to the individual who was the original sender. Thus Email is suited to a mass message for which you do not expect people to reply or for one-to-one communication only.
  2. Messages: Messages is an internal messaging system that allows for threaded conversations among class participants. Messages sent through this system are stored in BYU Learning Suite; however, users may set up email notifications (which contain the message sent to them) to be sent to their email address on file. Messages can be accessed by clicking the mail icon on the top of any Learning Suite page.

Comparison of Communication Features on BYU Learning Suite

The following table provides a comparison of the functionality of the two communication tools in BYU Learning Suite to help you choose the right tool for your need.

 

Email
(Formerly Messages in LS)

Messages
(Current internal messaging system in LS)

Ability to send information to the entire class

Yes

Yes

Ability to send information to an individual or group of students

Yes

Yes

Archived record of information being sent to and received by student No Yes

Recipient can Reply to Sender

Yes

Yes

Recipient can Reply to all recipients

No

Yes

Threaded Conversation is possible

No

Yes

 

Questions? Contact the OIT Service Desk (801.422.4000, it@byu.edu).