LS Communications

Overview

There are three ways within BYU Learning Suite to send communications to class participants

  1. Messages: Messages is an internal messaging system that allows for threaded conversations among class participants. Messages sent through this system are stored in BYU Learning Suite; however, users may set up email notifications (which contain the message sent to them) to be sent to their email address on file. Messages can be accessed by clicking the mail icon on the top of any Learning Suite page.
  2. Email:  You can use the email feature to send email messages to class participants. These messages are not stored in BYU Learning Suite. Email messages are sent by proxy recipients and are blind carbon copied (Bcc) thus users cannot reply to other message recipients nor see who they are; however, they can reply to email and it will send a reply to the individual who was the original sender. Thus Email is suited to a mass message for which you do not expect people to reply or for one-to-one communication only.
  3. Announcements: Faculty can post announcements for all students in their course in BYU Learning Suite. If the announcement is time sensitive, or otherwise highly important, they can also choose to have the announcement sent to the class members' email (to the address on file in AIM). However, those who receive the emailed announcement cannot reply to the email that is sent.

Comparison of Communication Features on BYU Learning Suite and AIM Class Rolls

The following table provides a comparison of the functionality of the various communication tools in BYU Learning Suite to help you choose the right tool for your need.

 

Email
(Formerly Messages
in LS)

Messages
(Current internal messaging system
in LS)

Announcements
(Has been in LS from the beginning)

AIM Class Rolls
(not in LS)

Ability to send information to the entire class

Yes

Yes

Yes

Yes

Ability to send information to an individual

Yes

Yes

No

Yes

Ability to send information to a group of students No Yes No No

Archived record of information being sent to and received by student

No*

Yes

Yes

No

Student can Reply to Sender

Yes

Yes

Yes

Yes

Student can Reply to all recipients

No

Yes

No

Yes
Using “Reply to All”

Threaded Conversation is possible

No

Yes

No

Depends on email client

* If an archived copy of an email is desired, make sure the option to "Copy myself" is selected and then store that received email in your email system, probably in a class folder you designate.  

 

Questions? Contact the OIT Service Desk (801.422.4000, it@byu.edu).